Intellectual Property Rights

As a responsible teaware retailer, Crafiel respects and upholds intellectual property rights. We are committed to ensuring that all products offered in our store are sourced and presented in compliance with applicable intellectual property laws.

If you believe that any product listed on our platform may infringe upon your copyright, trademark, patent, or other intellectual property rights, please notify us promptly by email at info@crafiel.com. To help us process your inquiry efficiently, kindly provide the following details in your message:

• Specific identification of the intellectual property right allegedly infringed (e.g., trademark registration number, copyright evidence, etc.);
• A direct link to the product(s) in question on our website;
• Your contact information, including full name and company affiliation (if applicable);
• A statement of good faith belief that the use of the material is not authorized by the rights holder.

We take all infringement claims seriously and will investigate each notification promptly. Upon verification, we will take appropriate actions, which may include removal of the product(s) from our store or discontinuing services related to the disputed item.

Thank you for helping us maintain a fair and respectful marketplace.