About Crafiel

Our Story: It Started with a Tea Set That Didn't Fit

Crafiel | Since 2024

A few of us used to share tea at a small apartment after work. One friend brought back a "real" tea set from her family—delicate, traditional, and honestly, kind of intimidating. We were afraid to use it. One night, someone finally tried. The cups were too small to hold comfortably, the pot dribbled when poured, and cleaning took forever. We ended up just using mugs again. That's when we asked: "What if a tea set actually worked for people like us?"

We're not tea ceremony experts. We're ordinary people who like good tea but also like convenience. We design products for real life—not a museum shelf.

When we create a teapot, we think:

  • "Can someone use this in a office without looking fussy?"
  • "Will it survive if I accidentally knock it over on my desk?"
  • "Does it feel warm and familiar—not formal or fragile?"

Why people drink tea with Crafiel:

Made for everyday use

We test teapots not in tea houses—but at desks, in kitchens, and during video calls. If a lid is hard to lift when your hands are busy, we change it. If a cup is too tipsy next to a laptop, we widen the base.

Simple, thoughtful, human

Our gaiwans have gentle curves so your fingers know where to hold. Zisha tea pets are left unglazed—they age with you, sip by sip. Tea trays have pull-out drawers because nobody likes carrying a full tray to the sink.

Details that feel like they know you

We put silicone rings inside tea caddies to keep air out—because stale tea sucks. Handles are shaped to fit snugly in your palm, not slip when you're holding your phone. And yes, all our pots are dripless. We've had enough tea stains on important papers.

Last month, a customer wrote to us. She said she'd always thought tea was for older people—until she saw our blue-glazed pot sitting on her coworker's desk. Now she drinks tea every afternoon. She doesn't do ceremonies. She just enjoys it.

We don't sell traditions. We sell quiet moments—the kind you can have even when life is loud. That's why you'll find our products perfect for small apartments, busy offices, or lazy Sundays.

We're still the same team that drinks tea out of whatever's clean. But now we're also the team that laughs when we see someone across the cafe using our cup—and breathing a little easier because of it.

— The Crafiel team