We're Here to Help
At Crafiel, we believe that the journey of tea is one of connection and discovery. Whether you have a question about your order, need help choosing the perfect teaware, or just want to share your own tea moments, we'd love to hear from you.
Get In Touch!
Phone: +86 13302582683
info@crafiel.com
Trading Name: Xiangyang LaoMa Electronic Technology Co., Ltd.
Business Registration Number: 91420600MADUB0UH8P
Business Address: Room 111, 8th Floor, Hanjiang Entrepreneurship and Innovation Industrial Park, No. 3 Daligou Road, Xiangyang High-Tech Industrial Development Zone, Xiangyang City, Hubei Province, China
Postal Code: 441003
Service Hours:
- Monday - Saturday: 9:30 AM - 6:30 PM (Eastern Standard Time - EST)
- Closed on Sundays and Chinese public holidays.
What to Expect:
We strive to respond to all inquiries within 24 business hours. For order-related questions, please have your order number ready to help us assist you faster.